Contact information
How to Reach Us
For all customer service inquiries, please contact Stash Spot Clothing Co. through:
Email: hello@stashspotclothing.com
Facebook VIP Group: https://www.facebook.com/groups/2013177216152577
Response Time
We aim to respond to messages within 1-3 business days. Response times may be longer during launched, custom openings, holidays, or high-volume periods.
Order Questions
When contacting us about an existing order, please include:
- Full name used when ordering
- Order number
- Brief description of your question or concern
This helps us assist you faster.
Communication Expectations
I strive to provide kind and professional customer service and ask the same in return. Harassment, abusive language, chargeback threats without prior communication, or disrespectful behavior may result in refusal of service.
Best Contact Method
For the fastest response, email is preferred for order-related concerns so communication can be properly documented.
Business Hours
Messages are answered during normal business hours and may not be monitored evenings. weekends, or holidays.